Chestword Support

Help for iPhone, iPad, Mac and the web

Signing in on a new device

You need your email address, your Secret Key and your master password. Tap “Scan Recovery Kit” and point the camera at the QR code on your Recovery Kit to fill in the first two, then type your master password.

I forgot my master password or lost my Secret Key

Chestword is end-to-end encrypted, so we can't reset either of them. If you're still signed in on a device, you can change your master password there and save a new Recovery Kit.

Password AutoFill

iPhone and iPad: Settings → General → AutoFill & Passwords → turn on Chestword. Mac: System Settings → General → AutoFill & Passwords → Chestword.

Sharing a vault

Open the vault, tap the people button, enter the other person's email and compare the key code with them before you share. Removing someone gives the vault a new key automatically.

Privacy

Read the privacy policy.